Kids HQ - Purple Tiered Frock

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@mixmax.pk. Please note that returns will need to be sent to the following address: Unique Plaza, K-1012/1014 T-Chowk, Grand Trunk Rd, Islamabad

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The shipping costs associated with the return will only be compensated by us in cases the item delivered is proven to be faulty, damaged, or not what the customer had ordered.

You can always contact us for any return question at info@mixmax.pk

Our team is dedicated to providing the best possible experience to our customers, and when it comes to online shopping, we realize that a big part of the experience is the delivery process.

Our team works tirelessly to ensure delivery of your orders as fast as possible. To accommodate any issues that might be faced by our delivery partners, we target a maximum of 5 working days for your order to be at your doorstep.

If for any reason there is any issue with your order arriving in time, please get in touch via the support page!